Ordering Info & Tax Exemption

Ordering Information

At Made In USA Displays, every display is custom manufactured to your specifications. Below you’ll find everything you need to know about requesting a quote, production timelines, shipping, payments, artwork requirements, and more.

How Ordering Works

Request a Quote

Submit your project details using our online quote request form. Our team will review your requirements and provide a detailed quote within 1 business day.

Quotes remain valid for 14 days.

Order Approval

For new customers, all orders are paid before production begins (COD). Once your quote is accepted and payment is received, your quoted price is locked for the project.

Customers with approved payment terms may submit a purchase order to lock pricing.

Minimum order requirements:

• Minimum order quantity: 25 units
• Minimum order value: $250

Order Process

Every custom project follows the same production workflow:

• Submit your quote request.
• Receive your quote within 1 business day.
• Dieline creation (1–2 business days for standard designs).
• Digital proof approval.
• Prototype production (approximately 5 business days unless waived by the customer).
• Customer prototype approval (unless waived).
• Full production begins after approval and typically takes 10–20 business days.
• Shipping typically takes 3–5 business days depending on destination.

Quotes are delivered by email from our sales team.

Shipping Information

We ship throughout all 50 U.S. states.

International customers are welcome; however, international shipping arrangements must be coordinated by the customer.

Shipping methods include:

• FedEx Parcel
• FedEx Freight
• Averitt LTL Freight
• Local courier service (quoted on a case-by-case basis)

Shipping costs are calculated once production is complete and are invoiced separately.

Customers may also arrange pickup from our facility.

Production Lead Times

Because every display is manufactured to order, we do not carry stock products.

Typical production timeline:

• Dieline creation: 1–2 business days (standard designs)
• Prototype production: Approximately 5 business days
• Full production: 10–20 business days after prototype approval
• Shipping: 3–5 business days depending on destination

Orders received before 12:00 PM Eastern Time begin processing the same business day.

Business hours:

Monday–Friday

Eastern Time (ET)

We do not ship on Saturdays.

We observe all standard U.S. holidays. Any special closures are posted at least two weeks in advance.

For artwork-based projects:

• Prototype production begins after digital proof approval.
• Full production begins after prototype approval unless the prototype is waived by the customer.

Rush production may be available depending on current production capacity. Expedited requests are reviewed individually and pricing varies based on project requirements.

Artwork Requirements

Artwork is required for all custom orders.

Artwork may be submitted using WeTransfer or through our upload portal.

Accepted file formats:

• Adobe Illustrator (.AI)
• PDF

Artwork specifications:

• CMYK color mode
• All text converted to outlines
• Images at a minimum of 150 DPI
• All linked images must be embedded or included separately
• Artwork must be placed on a separate layer from the supplied dieline

Every project includes:

• Digital proof for approval
• One complimentary proof revision

Production begins after digital proof approval if the prototype is waived. Otherwise, production begins after prototype approval.

Please note that all dielines remain the intellectual property of MadeInUSADisplays.com and may not be shared with another printing company.

Shipping Damage & Inspection

Please inspect your shipment immediately upon delivery.

If the shipping carton shows visible damage:

• Note the damage with the carrier before signing for delivery.
• Notify MadeInUSADisplays.com immediately.

If concealed damage is discovered after opening the package:

• Report it within 5 business days.
• Provide photographs of the damaged product and packaging immediately.

Customers should retain all original packaging until the carrier completes its inspection.

Damage claims are handled in coordination with the carrier. Resolution may include repair or replacement depending on the extent of the damage.

Payment Options

We accept:

• Visa (3% processing fee)
• Mastercard (3% processing fee)
• American Express (4% processing fee)
• ACH payments through QuickBooks (no processing fee)
• Wire transfers

First orders require payment in full before production begins.

Approved customers may apply for payment terms after their first completed order.

Payment terms are available for U.S. customers only.

International orders must be paid by wire transfer.

All pricing is in U.S. Dollars (USD).

Because every order is custom manufactured, refunds are not available.

Purchase Orders

We gladly accept purchase orders and prefer them whenever possible.

Purchase orders should be emailed directly to our sales team for processing.

Minimum purchase order value: $250

Our standard terms and conditions apply to all purchase orders.

Formal order confirmations are provided by email.

Reseller Program

We offer a reseller program for qualified businesses.

Benefits include:

• Special reseller pricing
• Same custom product selection
• Dedicated reseller support

To apply:

Submit your reseller certificate through the website upload form. Applications are reviewed before approval.

Volume pricing is available and reviewed on a case-by-case basis.

Returns & Refunds

Because every display is custom manufactured, all sales are final once the prototype has been approved for production.

Custom products cannot be returned after production begins.

Customer Support

Business Hours:

Monday–Friday

9:00 AM – 5:00 PM Eastern Time

Email: sales@madeinusadisplay.com

Facility Address

2301 NW 33rd Ct, Suite 105

Pompano Beach, FL 33069

For urgent inquiries, email is the preferred method of contact.